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AU

Australia Head Office (by appointment only):

Suite 250/1 Queens Road
Melbourne 3004
VIC Australia

ABN 59 151 256 110

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Installation Guides

Philips provides a wealth of support and documentation to back up their quality product warranty. Check out these installation easy-to-use videos to learn how to install your door lock.

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Product Info

Philips provides a wealth of support and documentation to back up their quality product warranty. Check out these installation easy-to-use videos to learn how to install your door lock.

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Knowledge Base

This section contains the guides for installation, set up and other frequently asked technical questions.

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Shipping

Deliveries are generally delivered within 1 to 2 business days from the date of order. You will be provided the opportunity to request a preferred delivery date for larger items before a date is confirmed by phone call.

Parcel deliveries made before 2pm AEST are generally delivered the next day. For orders placed after 2pm AEST please allow an additional day.

If your delivery is delayed due to unforeseen circumstances, we will endeavour to inform you via the email address or phone number that you registered during your purchase.

Please contact the Customer Care team on 1800-737-271 for any questions regarding your order’s delivery status.

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