Terms & Conditions – Free Smart Box Safe Promotion

Promotion: Buy an eligible Philips Smart Safe or DDL902 from Bing Lee and receive a Philips Smart Box Safe (SBX001-1M4) valued at $260 AUD RRP, free of charge. 

1. Promotion Period 

1.1. The promotion commences at 12:00 AM AEDT on 4 September 2026 and closes at 11:59 PM AEDT on 4 October 2026 (“Promotion Period”). 

1.2. Eligible purchases must be made from Bing Lee, either in-store or online, during the Promotion Period. 

1.3. Claims must be submitted online by 11:59 PM AEDT on 8 November 2026 (“Redemption Deadline”). Claims received after this deadline will not be accepted. 

2. Eligibility 

2.1. The promotion is open to Australian residents aged 18 years or over. 

2.2. To be eligible, participants must purchase an eligible product from Bing Lee during the Promotion Period. 

2.3. Purchases made from retailers other than Bing Lee are not eligible for this promotion. 

2.4. Employees, contractors, or representatives of My Smart Locks, Digital Door Locks Pty Ltd, Bing Lee, and their immediate families may be excluded from participating in the promotion. 

3. Eligible Products 

The following products are eligible for this promotion: 

4. Promotional Gift 

4.1. Each eligible product purchased during the Promotion Period qualifies for one (1) Philips Smart Box Safe, model SBX001-1M4, valued at $260 AUD RRP. 

4.2. The promotional gift is subject to availability and stocks are strictly limited. 

4.3. The promotional gift cannot be exchanged for cash, credit, another product, or an alternative gift. 

4.4. The promotional gift is not transferrable or available for resale. 

4.5. Where multiple eligible products are listed on the same tax invoice, the participant may claim one (1) promotional gift for each eligible product purchased, subject to the promotional terms and stock availability. 

5. How to Claim 

5.1. Participants must complete the online claim form available on the My Smart Locks promotion page. 

5.2. Participants must provide accurate contact and purchase information and upload a clear copy or photograph of their Bing Lee receipt or tax invoice. 

5.3. The receipt or tax invoice must clearly show the retailer, purchase date, and eligible product/model. 

5.4. Claims must be submitted before the Redemption Deadline. 

5.5. Only complete and verifiable claims will be considered. 

6. Verification 

6.1. All claims are subject to verification by My Smart Locks / Digital Door Locks Pty Ltd. 

6.2. Participants may be contacted if additional information is required to verify their claim. 

6.3. Please allow up to 10 business days for the verification of a claim. 

6.4. A claim may be rejected if the purchase cannot be verified, the receipt is illegible or incomplete, the purchase falls outside the Promotion Period, the product is not eligible, or the claim does not comply with these Terms & Conditions. 

6.5. My Smart Locks reserves the right to reject duplicate, fraudulent, incomplete, or otherwise invalid claims. 

7. Delivery of Promotional Gift 

7.1. Once a claim has been approved, the promotional Smart Box Safe will be dispatched to the nominated Australian shipping address provided in the claim form. 

7.2. Delivery of the promotional gift is free of charge. 

7.3. Promotional gifts will only be delivered to Australian physical shipping addresses. PO Boxes and international addresses may not be accepted. 

7.4. My Smart Locks is not responsible for delays caused by third-party delivery providers after dispatch. 

8. Returns, Refunds and Cancellations 

8.1. If an eligible product is returned, refunded, cancelled, or otherwise reversed, the participant's eligibility for the promotional gift may be affected. 

8.2. If a promotional gift has already been dispatched or received and the corresponding eligible purchase is subsequently returned or refunded, My Smart Locks may require the promotional gift to be returned. 

8.3. Any return of the eligible product remains subject to the retailer's applicable return policy and Australian Consumer Law. 

9. Privacy 

9.1. Personal information collected through the promotion will be used to process and verify claims, arrange delivery of promotional gifts, communicate with participants regarding their claim, and administer the promotion. 

9.2. Personal information will be handled in accordance with My Smart Locks' Privacy Policy. 

10. General Conditions 

10.1. Participation in this promotion constitutes acceptance of these Terms & Conditions. 

10.2. My Smart Locks reserves the right to verify all claims and request additional information where reasonably necessary. 

10.3. My Smart Locks reserves the right to modify, suspend, or withdraw the promotion where reasonably necessary due to circumstances beyond its reasonable control, subject to applicable law. 

10.4. To the extent permitted by law, My Smart Locks is not responsible for claims that are lost, late, incomplete, illegible, incorrectly submitted, or unable to be processed due to technical issues. 

10.5. Nothing in these Terms & Conditions excludes, restricts, or modifies any rights or remedies available to consumers under the Australian Consumer Law. 

10.6. The promoter reserves the right to correct any administrative or typographical errors relating to the promotion. 

Promoter: Digital Door Locks Pty Ltd trading as My Smart Locks 

Promotion website: My Smart Locks – Register Your Purchase

Customer Support: 1800 73 72 71