Yes, you can DIY. However, for more complex models or inexperienced customers, we strongly recommend using our professional installation service. Book via our Installation Service page. Look for 'DIY-friendly' in the product's description.

If you choose to install it yourself or choose a third party, the process is straightforward; however, please follow the manual provided carefully to avoid damage to key components of your lock. Any damage due to improper installation will not be covered under the manufacturer's warranty.

For additional assistance, you can find guides on our Knowledge Base.

Yes, Philips Door Locks are designed to be compatible with most standard door types, including wooden, metal, and uPVC doors. Philips Door Locks are also compatible with left-handed inwards/outwards swing doors and right-handed inwards/outwards swing doors.

We can provide general installation guidelines and information based on the manufacturer’s specifications. However, for specific or detailed advice about whether a particular model will fit your door setup, we recommend consulting a licensed locksmith.

Please note that we are not qualified to provide definitive assessments regarding door compatibility beyond the measurement requirements outlined in the product manual.

Any modifications to your door or frame are taken at your own liability. If you are unsure about a complex setup, we strongly recommend engaging a trusted locksmith for professional advice. Anything outside the scope of the standard installation outlined by the manufacturer is beyond our scope of support.

Philips Smart Locks can be installed on the exterior door as long as they will not be exposed to rainwater and direct sunlight as these lcoks are not weatherproof.

Setting up and programming a Philips Door Lock is straightforward. Simply follow the provided user manual or Philips Easykey and Philips EasyKey Plus apps instructions for an easy installation process. Our My Smart Locks YouTube account has a range of resources and instructional materials you can refer to for extra help with set-up.