Philips DDL250X-14HWC
Philips 250X | Palm Vein Recognition Deadbolt Lock
- Touchless palm recognition
- Built-in Wi-Fi
- Smart home & voice assistant support
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Technical Specifications
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Warranty & Returns
Peace of Mind Guarantee
We stand by the quality of our products. All items come with a minimum 1-year manufacturer warranty against defects.
If you change your mind, we offer a 30-day return policy for items that are unused and in their original packaging. Please contact our support team to initiate a return.


Palm Recognition Technology
Unlock with just your palm — fast, secure and keyless entry. Philips advanced biometric palm ID offers a contactless, hygienic and ultra-convenient unlocking experience.
Built-in Wi-Fi with App Control
No hub required. Easily manage access, create scheduled PIN codes and monitor activity logs remotely through the Home Access app.


Smart Home Integration
Compatible with Amazon Alexa and Google Assistant for voice-controlled locking and unlocking, allowing seamless integration into your smart lifestyle.
Simple Sharing and Scheduled Access
Easily share access with family, guests or service providers. Create one-time or recurring PIN codes that suit your schedule.


Multiple Unlocking Options
Offers palm ID, PIN code, traditional key and PIN sharing via app — giving you convenient access for every situation and user preference.
Technical Specifications

No Main Power

No Electrician
Battery Operated

Mechanical Key Backup


Click the icon to read the full product manual

Working power supply
4 CR123A batteries

Battery life
3 months

Emergency charging
5V power bank
Frequently Asked Questions
What is unique about the Philips DDL250X-14HWC smart lock?
It features touchless palm vein recognition technology for secure, hygienic, and contactless unlocking using your unique palm vein pattern.
What unlocking methods does this lock support?
In addition to palm vein recognition, you can unlock via PIN code, traditional mechanical key, and remote app control.
Can I control the lock remotely using my phone?
Yes — it has built-in Wi-Fi connectivity (2.4 GHz) that works with the Philips Home Access app for remote locking/unlocking, activity logs, and access management.
Does this lock work with voice assistants?
Yes — it’s compatible with Amazon Alexa and Google Assistant, allowing voice-controlled locking/unlocking when linked through the app.
What smart access features does the Philips Home Access app offer?
The app lets you create scheduled or one-time PIN codes, share access, monitor activity logs, and receive notifications when the lock is used.
What happens when the batteries run low?
The lock uses 4 × CR123A batteries with a typical life of around 3 months. You’ll receive low battery alerts and can use a 5 V power bank for emergency charging if needed.
Does it include a doorbell or alert feature?
Yes — the smart lock includes an integrated doorbell and wireless chime, making sounds when visitors press the doorbell button.
Can the lock auto-lock after closing the door?
Yes — it supports auto-lock functionality that can automatically secure the door once closed or after a preset delay configured in the app.
What other security and convenience features does it have?
Features include one-touch locking, wrong entry limits (keypad lockout after multiple failed attempts), silent mode, and privacy mode.
What warranty and return policy does it have?
Yes — it includes a minimum 1‑year manufacturer warranty, 14‑day return policy (conditions apply), and lifetime support.
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